Predicting the future is a tricky business but managers need to have a future perspective in order to take business advantage and remain competitive. They need to drive and introduce constructive change to the business of the enterprise. The first step to creativity and innovation is to drive a culture of Innovation. Managers need to focus on developing future mindset all the time to keep pace with the unfolding future.
One needs to have some broad awareness of whether the future is tending.
There are thousands of services, from the provision of spectacles to the development of your holiday plans, where the customer wants instant results. The industry-wide waiting time is fast reducing from days and hours to minutes. A conceptual shift is needed in the manager’s mindset to drive change toward getting as close as possible to an immediate meeting of the customer's needs.
Response time is getting better in the banking industry. Most banks provide the facility of instantaneous account debiting by automatic tellers at any time of day or night. In Manufacturing industries, the time value of information is gaining respect, and monitoring of the production line is in real-time. Service industries are trying to answer a business query immediately which is in turn, beneficial for both the customer and the provider. Computer-aided design and development is enabling the culture of straight to production and consumption. Innovation is constantly driving change across all industries.
Anyplace Customers want the service where they want it. They don't just want it where the supplier thinks it's convenient to hold it. They want it at anyplace. Already there are plenty of examples of this. Mobile has replaced so many gadgets like phone, pocket calculators, camera, heart monitors, step trackers, computers and desktops, etc. Earlier we would have had to go to the office to use a desk one for sending emails. Month by month the number of people who carry the phone around with them is growing, and they no longer have to go to where the phone is. They practically wear it. Portable computers of the lap variety enable business people to do their spreadsheets on the plane; home entertainment systems are now designed for self-assembly, so that you no longer have to wait for the technician but within an hour of purchase you are enjoying the fruits of your investment, having taken it home in two or three boxes in the car.
The customers today do part of what would previously have been done at the factory. The manufacturing chain of the goods and services ends in the hands of the consumer in their own physical space. Those who provide goods and services in a real-time gain a competitive edge over those who don't there is no time lag between the identifying of a need and its fulfillment.
The technology is there. It is simply that managerial thinking hasn't caught up with it. This is where future mindset comes in, developing all the time to keep pace with the unfolding future. The ability to provide the product in any place is facilitated by the advancement in electronics, whereby a million electronic components can be placed on a quarter of inch square of smelted sand. The information carried by electrical impulses demolishes space as well as time so as enables the customers to enjoy both benefits. No doubt all these innovations brought a lot of unwelcome change to those who preferred the status quo, but those with the future mindset like Apple, Google, and others not only survived but prevailed and emerged as winners.
There always existed an interrelationship between physics and management. Both physics and management are concerned with "the interrelationships of the parts with a whole". Time, space, and matter are fundamentals of physics, as equally fundamental to the shaping of tomorrow's business and organizations. The first dimension of physics which links with business needs is time. As we respond to and persuade customers, they use time until they decide to buy. Then we deliver, we are using theirs. We have to shorten the elapsed time between their decision and the fulfillment of their need. The customers want the product of service when they want it, not when the company deigns to provide it. They want it any time, and as explained above, technology already provides many examples of meeting this need.
These concepts of any time and any place are changing the way organization operates:
Managers need to focus on building innovation culture by facilitating collaboration across organizations, building the breadth and depth of knowledge, and improving the value that any function provides to the business. They need to facilitate the continuous flow of information, within their departments. Help their team understand business strategy and their own expected contribution. This will enable them to contribute true value and innovation, not just repeat established processes.
Cultivate a culture where employees share know-how. The sharing of knowledge and the dissemination of expertise throughout the organization is critical to its ability to innovate continually. Make sure that your change initiatives and programs are actually going to add to customer value. Make sure that solutions are sustainable and scalable as the business grows and are cost-effective.
Change is a complex phenomenon. There are different types of changes that are going on around us. Listed in this article are twelve areas in which change arises and bring some classification to it. However one may classify the change, the various heading is always interrelated. The change could be triggered by market changes, technological changes, or organizational changes.
All the teams are dynamic in nature and they take time to come together, they form, develop, and grow in stages, over a period of time. Teams go through five progressive stages: Forming, Storming, Norming, Performing and Adjourning. In this article, we want to introduce you to these stages of team development and certain strategies that you can use to help the team grow and develop in each of these stages.
Storming Stage of Team Development
Storming is the second stage of team development and this stage is characterized by a bid for power and inter-personal conflicts. Learn the key factors that occur in the storming stage and the strategies that a team leader can adopt to pass this stage of high winds
Listening is the foundation for good communication. It is also the hardest skill to master. Do you listen to confirm what you already know, or do you listen to explore and learn new things? How can we create receptive communication as a listener? The real art of listening involves awareness and sensitivity to the feelings of the speaker because it is at the feeling level that genuine connection, relationship, and healing occurs.
Understanding Corporate Strategy
Management outlook and procedures have been revolutionized by more and more innovations over the recent years. It is no longer possible to follow traditional approaches to develop your organization's direction, its management as well its effectiveness. Senior managers need to be good decision-makers. In this section, we introduce concepts for strategy, strategic planning, strategic leadership, their exact meaning and associated terms, and how to use them.
Time management is the process of planning and exercising conscious control of time spent on specific activities, especially to increase effectiveness, efficiency, and productivity. The best time management techniques improve the ways you work. Time management refers to managing time effectively so that the right time is allocated to the right activity. Learn more about the five steps for effective time management viz. study, identify, analyze, decide, and implement.
Symbolic Interaction and Social Change
George Herbert Mead, an American philosopher, affiliated with the University of Chicago founded the theory of symbolic interactionism. A major aspect of this is that people interact by symbols both verbal and non-verbal signals and every interaction makes a contribution to the mental make-up of the mind thus every interaction with someone, changes you and you go away a different person signifying that humans and change go together.
Communication has as its central objective the transmission of meaning. The process of communication is successful only when the receiver understands an idea as the sender intended it. How does a message or an idea travel from one person to another? To transmit our message, we engage in a sensitive and complex process of communication, with different elements like sender, message, channels, receiver, noise, and feedback.
A manager or an employee in an organization who is experiencing a high level of stress may develop high blood pressure, ulcers, irritability, difficulty in making routine decisions, loss of appetite, accident proneness, and the like. These can be subsumed under three general categories, physiological, psychological, and behavioral symptoms. Stress can give rise to a number of changes.
At different points in your professional career, it is helpful to identify your core values. Values are the qualities considered to be the most important guiding principles that determine the priorities in your life and greatly influence your career choices. Your career brings happiness when it is in agreement with the beliefs you have about what is important and meaningful to you. Awareness of your values will help you develop a clearer sense of what's most important to you in life.
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