In the field of communication studies, there are numerous models. No one model is suitable for all purposes and all levels of analysis. Some common models are known as Lasswell Model, George Gerbner Model, David Berlo Model, Shanon and Weaver Model, Osgoods Model, and Schramm Model. All these describe the four components of the communication process, namely, the source (communicator), the message, the channel, the receiver (audience).
So far we have discussed the concept and different types of communication. Now let us examine some popular models of communication that are how students of communication have attempted to model it. This will help in understanding the process of communication. As the nature and concept of communication, models of communication have also been the subject of a vast amount of research and this has occupied a great many researchers a great many hours. No single theory or model has found general acceptance.
Before discussing the models of communication, let us first understand what the term 'model' means. A model is a graphic representation designed to explain the way a variable works. It is a pattern, plan, representation, or description designed to show the structure or workings of an object, system, or concept. A model of communication offers a convenient way to think about it by providing a graphical checklist of its various elements.
The Greek philosopher Aristotle looked at communication from the rhetorical perspective i.e. speaking to the masses to influence them and thus persuade them. Aristotle constructed a model with three elements: Speaker-Speech-Audience in which the basic function of communication was to persuade the other party. This is accepted by many as the first model of communication.
Very basically we have:
Senderà Messageà Receiver
Now what the Sender does is to encode a message, that is put it in some form that he or she thinks will be understood by the person receiving it – unless there is a deliberate intention of not communicating. The sender will select the appropriate language, decide on the appropriate structure, consider the appropriate channel, and decide on the time for the message. On the other hand, the receiver will need to decode the message so that he can understand the message clearly, quickly, and fully.
Thereafter in the twentieth century, many more models came up. In the latter part of the century, the concept of communication changed due to the advent of various mass communication media such as newspapers, radio, and television. During the First and Second World Wars, communication was also used for propaganda and it was perceived as a magic bullet that transferred ideas and knowledge automatically from one mind to another. However, this was later found to be a very simplistic model that showed communication as a linear one-way flow of communication. Sociologists, political scientists, and psychologists who joined the debate around this time argued that communication was a complex process that was dynamic and two-way in nature.
During this period, Neuro-Linguistic Programming (NLP) sought to create greater awareness of how we decode a whole array of communication cues and in particular, as described by O’Connor (O’Connor & Seymour, 2002). NLP is a set of skills for communicating more effectively with you and others and a way of extending choices and making better decisions.
The practitioners of NLP claim that, by studying and application, students of NLP can re-program their senses so that their ability to ‘read’ others is enhanced. More recently, Goleman (2007) has put forward the notion of Emotional Quotient (EQ). This implies that there is an attribute that marks some people off from others – the ability to be ‘intelligent’ with emotions. Organizations, in their selection process, are increasingly looking for both IQ (intelligence quotient) and EQ. It is realized that future leaders will need to have both attributes. There will be fewer opportunities for bright but insensitive leaders. Goleman has also come up with the notion of Social Intelligence (SI), a more refined ability to appreciate and act on the signals of others.
The Lasswell model is the most widely quoted of all models of the communication process. It is a communicator-based linear model. Communication, according to Lasswell, is one-way or two-way. His concern is the effect rather than the meaning. Who says What; in Which Channel; to Whom; with What Effect;" captures the essence of the communication process as per the model.
Gerbner's model is a development of previous theories based on the linear process model. It relates the message to the 'reality' that it is 'about' and thus enables us to approach questions of perception and meaning, and it sees the communication process as consisting of two alternating dimensions - the perceptual or the receptive, and the communicating or means and control dimension. The merit of Gerbner's model is in localizing the meaning in the culture. Human perception is determined by culture. Consequently, it helps to explain different reception or interpretations of the same message by different audiences.
Berlo's ' proposed source-message-channel-receiver model (SMCR). He introduced six constituents of the communication model, namely, the communication: source, the encoder, the message, the channel, the decoder, and the communication receiver. These, he says, should not be viewed as separate things or entities or people. They are the names of behaviors that have to be performed for communication to occur.
The models assist us in our understanding of whether the process of communication in the society in which we live is: sender-centered (who), receiver-centered (to whom), or message-centered (what), channel/media-centered (how), goal-centered (with what effect). They also tell us that if the aim of communication is the transmission of a message to establish commonness, then the process must be two-way rather than one way, circular rather than linear. Communication must also take into account factors like context, culture, symbolic systems, and field of experience.
Communication performs many functions, such as informing and generating awareness, educating, persuading, motivating, entertaining, etc. The functions of communication in an organization are to inform, persuade, and motivate. Employees need to have effective organizational communication in order to achieve excellent job performance. The communication between the top management and the employee needs to be effective for better work culture.
Narrative leadership is interpreted as the leader who aspires to construct leadership by telling stories. Leadership is a task of persuasion, of winning people’s minds and hearts. Storytelling is thus inherently suited for the task of leadership. Learn about the narrative leadership style and how to use this style to inspire and motivate followers or to manage change.
Communication has as its central objective the transmission of meaning. The process of communication is successful only when the receiver understands an idea as the sender intended it. How does a message or an idea travel from one person to another? To transmit our message, we engage in a sensitive and complex process of communication, with different elements like sender, message, channels, receiver, noise, and feedback.
Listening is the foundation for good communication. It is also the hardest skill to master. Do you listen to confirm what you already know, or do you listen to explore and learn new things? How can we create receptive communication as a listener? The real art of listening involves awareness and sensitivity to the feelings of the speaker because it is at the feeling level that genuine connection, relationship, and healing occurs.
Process & Stages of Creativity
Creative ideas do not come just like that. There is a process to it. There are a number of techniques of creativity to support the generation of ideas but the widely practiced ones are brainstorming and lateral thinking. Most innovations are not so much the product of sudden insights as they are the result of a conscious process that often goes through multiple stages. The creative process can be divided into four stages of preparation, incubation, evaluation, and implementation.
Narcissistic leadership is a leadership style in which the leader is only interested in him. Narcissists are good for companies that need people with vision and the courage to take them in new directions. Such leaders sometime might be highly successful, but is it a style to be followed. Learn the various types of narcissistic leadership and the characteristics of such leaders.
This style is characterized by leaders making decisions for others and expecting followers to follow instructions. The directive leader is adept at giving instructions, setting expectations, and establishing timelines and performance standards. However, it is possible for the same leaders to display both directive and supportive behavior as per the demands of the situation.
In its simplest sense, decision-making is the act of choosing between two or more courses of action. Decision making is a key skill in the workplace and is particularly important if you want to be an effective leader. When decisions have to be made, there are several stages that you should go through to reach a practical solution. Understand the meaning and importance of decision making and how to look at it as a process.
Generating Ideas using Brainstorming
The brainstorming technique was developed by Alex F. Osborn in 1957 and brainstorming means where a team of members generates a large amount of alternative fruitful ideas on a specific problem without any criticism and then evaluates each idea in terms of their pros and cons. Brainstorming techniques fall into four broad categories: visioning, exploring, modifying, and experimenting.
Many people think communication is easy. It is said that communication can never be a hundred percent complete. Many factors are involved in the process of communication and something can always go wrong with one or more of these. It becomes difficult and complex when we put barriers in communication. Recognize barriers to interpersonal communication and examine specific strategies for overcoming those barriers.
© 2023 TechnoFunc, All Rights Reserved