Robert Katz identified three leadership skills called - technical skills, human skills, and conceptual skills as the basic personal skills essential for leadership. Leaders must possess these three skills that assist them in optimizing a leader's performance. Technical skills are related to the field, human skills are related to communicating with people and conceptual skills related to setting the vision.
The skills theory of leadership emerged as a prominent theory in 1955 when Robert Katz published his paper "Skills of an Effective Administrator" in the "Harvard Business Review." The research was based on Katz’s own first-hand observations of executives in the workplace and on field research in administration. He suggested in the paper that effective administration or leadership depends on three basic personal skills: technical, human, and conceptual. He identified these three skill areas as the most important skills that the executives had in common and used on a regular basis.
Katz identified three skills; technical, human, and conceptual as the basic personal skills essential for leadership. Technical skills related to the field, human skills related to communicating with people, and conceptual skills related to setting the vision.
As defined by Katz in 1955, ‘Technical skill is knowledge about and proficiency in a specific type of work or activity. It includes competencies in a specialized area, analytical ability, and the ability to use appropriate tools and techniques’. Technical skills play an essential role in producing the actual products a company is designed to produce. Having appropriate technical skills signifies that the person is competent and knowledgeable with respect to the activities specific to an organization, the organization’s rules and standard operating procedures, and the organization’s products and services.
Examples of Technical Skills:
For a Software Company the following skills or knowledge areas can be considered as technical skills; Knowledge of Unix/Linux Operating System, Java/C++/Perl Programming Language, MySQL/Oracle Database Management, XML - Extensible Markup Language, HTML Skills, etc.
In an accounting firm, the technical skills might include an understanding of generally accepted accounting principles, accounting principles, knowledge of commercial laws, knowledge of tax laws, etc.
Attributes of Technical Skills:
As technical skills relate to the ability to working with things, similarly human skills relate to the ability to work with people. Human skills are people skills that enable the leader to work effectively with subordinates, peers, and superiors. It is the leader's expertise in interacting with others in a way that will enhance the successful completion of the task at hand. Consequently, leaders with higher levels of interpersonal skills are better able to adapt their own ideas to other people’s ideas, especially when this will aid in achieving organizational goals more quickly and efficiently. These leaders are more sensitive and empathetic to what motivates others, create an atmosphere of trust for their followers, and take others’ needs and motivations into account when deciding what to do to achieve organizational goals.
Examples of Human Skills:
Some human skills that are generally considered important are effective communication (both verbal and written), motivating others, and creation a positive attitude, development of cooperation and team spirit, etc.
As a leader grows higher in the organizational ladder, the expectations from him are to provide strategic direction, create the vision, and motivate the folks to dedicatedly pursue the organizational goals. These are Conceptual skills that allow the leader to think through and work with ideas. Leaders with higher levels of conceptual skills are good at thinking through the ideas that form an organization and its vision for the future.
Examples of Conceptual Skills:
Some conceptual skills that are generally considered important are creativity, decision making, wing to wing interconnectedness, thinking as a whole, strategic thinking, problem-solving, etc.
One of the major benefits of a skills-based theory of leadership is that it acknowledges that anyone can become a leader. Individuals only need to find relevant resources and work hard to develop the skills of a good leader. This is encouraging for people who are interested in gaining leadership effectiveness but do not possess the traits as proposed in other trait-based leadership theories. A skills-based leadership theory also provides a competency-based toolkit to organizations to recruit, train, and grow leaders in their organization by taking inventory of each potential leader's skills in the important areas.
Like other leadership models, The Skills Model also has its inherent limitations because the development of many of the skills might be dependent on personal traits, and based on individual personalities it might be easier or difficult for a person to develop certain skills. This model also focuses on identifying the skills rather than clarifying why some skills influence the leadership process.
McGregor's Theory X and Theory Y
McGregor created Theory X and Theory Y of human work motivation and explained two styles of management known as authoritarian (Theory X) and participative (Theory Y). Theory X management assumes most people will attempt to avoid work whereas Theory Y managers trust their people to take ownership of their work.
There are four major factors in leadership called Leader, Follower, Communication, and Situation. The success of the leader is dependent on how the leader is effectively able to communicate and motivate followers to perform desired tasks using the appropriate leadership style best suited for the given situation. Interdependencies and dynamics of these four factors of leadership must be considered by a leader to be effective.
Maslow's hierarchy of needs is a motivational theory that explains that people are motivated by five basic categories of human needs. These needs are physiological, safety, love and belonging, esteem, and self-actualization. There is a little scientific basis for this concept of a hierarchy of needs.
Functional leadership theory addresses specific leader behaviors that are expected to contribute most to the organizational effectiveness by focusing on how the leadership process occurs. The leader should ensure that all needs of the group get addressed.
What are the functions which a leader does to establish as a leader? What are the activities undertaken by them to become great leaders, rather revolutionary leaders? The most important tasks done by a leader in all situations are defining the vision, mission, and goals, leading the team, administrative functions, motivating followers, decision making and conflict resolution, and continuous development.
Communication has as its central objective the transmission of meaning. The process of communication is successful only when the receiver understands an idea as the sender intended it. How does a message or an idea travel from one person to another? To transmit our message, we engage in a sensitive and complex process of communication, with different elements like sender, message, channels, receiver, noise, and feedback.
There are four characteristics of leadership that help us to understand the character of leadership as a concept. 1. Leadership is a process, 2. Leadership involves influence, 3. Leadership always occurs in a group context and 4. Leadership involves goal attainment. These are the four components that make up the character of the 'leadership' term and help us to define the leadership concept. All of these components of leadership have common characteristics.
Self-Fulfilling Prophecy (SFP) Leader Theory
Pygmalion theory of Leadership is a model of SFP at work involving supervisory expectancy based on the pygmalion effect. This effect is a type of self-fulfilling prophecy (SFP) in which raising leader's expectations regarding subordinate performance boosts the group's performance. Managers who are led to demand more from their team, lead the team to better performance. There is some evidence that the SFP effect does exists.
Management theories are the recommended management strategies that enable us to better understand and approach management. Many management frameworks and guidelines were developed during the last four decades.
Transactional Theory of Leadership
Transactional leadership theory is based on the concept of rewards and punishments. The transactional management approach assumes that the desires of the leader and follower are different and leaders give followers something in exchange for getting something they want. Transactional leaders expect followers to be compliant and focuses on structure, instruction, monitoring, organization, or performance to get tasks completed on time.
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