Facilitative Leadership is all about involving the employees in the decision-making process at all levels enhancing their sense of ownership, responsibility, and motivation. Facilitative leadership style uses a number of indirect communication patterns to help the group reach consensus and build commitment for the decision taken. To be effective in modern organizations, managers need to become facilitative leaders, learn what it means to be a one.
To facilitate means to “make it easier” and a leader is a person who can get others to achieve assigned tasks. Hence a facilitative leader is a “person with authority or influence who encourages others to get up and do things”.
In business today, there is an increasing emphasis on facilitative leadership as a way forward. Facilitative leadership is about using the group’s collective expertise to accept responsibility and solve business problems collectively. Traditionally, managers used their authority to make decisions, which employees followed. Rather than being directive, the facilitative leader involves employees in the decision-making process and ensures their commitment to the final course of action. This approach removes the "them versus us" mentality and ensures buy-in from every individual who has been involved in the decision-making process.
1. Facilitative leaders value creativity, reflection, and brainstorming over planning, commanding, and directing. They assume that most people are self-motivated and appreciate challenges and the team members are more innovative collectively than what they are individual.
2. Facilitative leaders have a strong interest in individuals and encourage ideas from all the team members. Decisions are reached by consensus and are supported by all team members. They trust their peers and employees to be able to create new solutions and ideas in creative ways.
3. Facilitative leaders are inquisitive about their underlying values and the reasons for their opinions and behavior.
4. Facilitative leaders are reflective in nature, ask structured, probing questions, and encourage interaction and debate, helping individuals to see alternative points of view. They encourage the team to think outside the box and actively work to instill confidence within the group.
5. Facilitative leaders have a high degree of patience as facilitation takes time and they are very flexible and readily change plans, ideas, and strategies based on the group’s suggestions.
6. They encourage healthy conflict and opposing views. They see this as an opportunity to get issues out in the open and have them resolved. An environment is created whereby individuals respect the wisdom and contributions of others on the team. They believe that every team member has an equal right to express their opinion and disregard traditional chain-of-command discipline.
7. Facilitative leaders focus on what the group is learning from the process as well as the outcome of the task.
8. Facilitative leaders provide coaching, support, encouragement, and appreciation. Tasks are divided up depending on the skills of each individual member and each individual is accountable for their agreed actions.
9. Facilitative leaders share the credit and praise with the team and/or individuals and in case of failures are ready to own the responsibility.
This is a special leadership style that can be used by anyone who runs meetings. Facilitative Leadership can also be practiced by creating self-managed teams, which make decisions without the need for an authoritative figure giving instructions. The Team Leader role can further be rotated amongst the team members for a set period of time.
Although this particular style has many advantages but this might not be the appropriate style for all situations or all organizations. While it might produce results for one set of people it might create apathy and inefficient work habits within another. This approach requires careful planning. The business culture and the timing need to be supportive and leaders must assess and appraise the situation and circumstances before deciding on the degree of employee involvement.
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