The attribution theory of leadership deals with the formation of individual opinions about the reasons for particular events or observations. People will always try to understand why people do what they do. The leader will make a judgment about his employees based on his attribution of the causes of the employees' performance. Individuals will also make inferences about the leader and react to poor performance by the leader.
Attribution theory is attributed to the work done by Heider (1958), Jones and Davis (1965), and Kelley (1967, 1972, 1973). Attribution became an active area of organizational behavior research in the 1980s. It is a model of leadership evaluation that assumes that individuals make inferences about leadership ability by observing and interpreting certain environmental and behavioral cues. Attribution theory is best understood through an example. If you relate well with someone, you’re more likely to evaluate that person’s performance favorably; however on the other side, if someone else constantly irritates you the wrong way, you may be more inclined to evaluate that person’s performance punitively.
People try to identify the reasons for observed events by collecting information that can help explain them. People constantly try to form chains of cause and effect explanations for observed incidents and experiences. These attributions by humans help them to assign an order to the world around them and increase their ability to understand the behavior of self and others.
Attribution Theory deals with the:
Attribution theory describes how individuals develop causal explanations for behaviors and outcomes, and how their causal explanations influence subsequent reactions. People see behavior as being caused either by the individual (i.e. dispositional) or by the environment (situational). It makes a distinction between internal and external causes.
It is a model of leadership evaluation that assumes that individuals make inferences about leadership ability by observing and interpreting certain environmental and behavioral cues. A two-step attributional model of leadership was proposed by Green and Mitchell (1979) suggesting that leaders make attributions (try to understand) about the cause of the performance before deciding on the appropriate action to take. A leader attributes various factor(s) for a follower's performance (internal, external, stable, unstable). These ascribed attributions influence leader's expectations for future performance as well as his behavior toward the follower.
The attribution model suggests that leaders observe their followers’ behavior, make inferences about the causes of that behavior (i.e., whether it is the result of internal, personal factors or of external, circumstantial ones), and then respond on the basis of those inferences. Attribution is the name given to this subjective process, in that we attribute causes, results, problems, and so on, to others, often with less than adequate information on which to base our judgment.
Internal attributions include follower’s lack of interest, inexperienced followers, absenteeism by followers, or any other cause due to follower’s side.
If a leader attributes a follower's poor performance to internal factors such as low effort or a lack of ability, he or she may reprimand, dismiss, or provide training for the employee concerned. If a manager attributes an employee's poor performance to a lack of effort, then it will impact employees' performance appraisal poorly.
External causes include, poor performance mainly due to machines break down, tool break down, material inventory problem, material quality problem, or any other cause by external factors, which are beyond the control of followers
If, however, poor performance is attributed to external factors such as a lack of material, or to work overload, the leader would need to concentrate on these factors and improve the situation instead of giving negative feedback to the employee. If a manager perceives that an employee's poor performance is due to a lack of skill, the manager may most likely assign the employee to required training or provide some assistance in terms of instructions or coaching.
The leader will take corrective action:
For example, a manager who makes an internal attribution by concluding that an employee’s poor performance on a recent project was due to personal characteristics that led to lack of motivation, he is likely to decide on a harsher disciplinary action. Corrective action is more likely to be punitive in nature when attributed to lack of effort
However if he made an external attribution by assigning the reason of poor performance to the situation like a lockout situation say due to corona pandemic, the person was not able to visit clients and hence the decline in sales volume, the corrective action by the manager will be targeted towards remedying the situation.
Attributions are critical to management because managers' and employees' judgments and actions are often based on perceived causes of behavior. Given below are some implications for organizations:
Attribution theory of leadership assumes that individuals make inferences about leadership ability by observing and interpreting certain environmental and behavioral cues. Leaders make attributions (try to understand) about the cause of the performance before deciding on the appropriate action to take. A leader attributes various factor(s) for a follower's performance (internal, external, stable, unstable). These ascribed attributions influence leader's expectations for future performance as well as his behavior toward the follower.
An example of attribution theory could be a manager who makes an internal attribution by concluding that an employee’s poor performance on a recent project was due to personal characteristics that led to a lack of motivation. Once he makes such a judgment, he is likely to decide on a harsher disciplinary action. In this case, the corrective action is more likely to be punitive in nature as it has been attributed by the manager to lack of effort.
An example of a manager making an external attribution is when he assumes that the poor performance of the employee is due to external situations. For example, due to lockdown situation created by corona pandemic, the employee was not able to visit clients to make sales calls, and hence there was an observed decline in sales volume. In this case, the manager has assigned the cause to external attribution and the corrective action by the manager will be targeted towards remedying the situation either by lowering his targets or looking for virtual sales opportunities.
Attributions theory means a lot for management because it establishes that managers' and employees' judgments and actions are often based on perceived causes of behavior. Managers make perceptions about employees based on observed performance and derived attributions to causes. Managers will eventually make a performance-related judgment based on observed behavior and attributions. These decisions based on attributions may influence employee motivation both positively and negatively and hence understanding attributions can improve managerial effectiveness.
Have you ever resonated that there seem to be as many different ways to lead people as there have been great leaders? When we recall the success of Mahatma Gandhi, Nelson Mandela, Abraham Lincoln, Napoleon Bonaparte to Steve Jobs and Jack Welch, we also notice that they all used different approaches that were suitable to their specific situations and circumstances. Over the last century, researchers and psychologists have developed simple ways to describe the “Styles of leadership” and in this section, we will explore these commonly known leadership styles.
Contingency Theories of Leadership
Contingency theories of leadership focus on both the leader's persona as well as the situation/environment in which that leader operates. These theories consider the context of leadership which means whether or not the leadership style suits a particular situation and states that a leader can be effective in one circumstance and a failure in another one. A leader will be most effective when he applies the right leadership style to a given situation and environment around him. Contingent leaders are flexible and adaptable.
The ten most important qualities that define a good leader are self-awareness, interpersonal and communication skills, ethical values, organizational consciousness, self-confidence, adaptability and flexibility, imagination and creativity, focus & result-orientation, continuous self-development and accountability and ownership for his actions. These ten qualities of leadership every good leader should possess to a certain extent and must continually strive to develop them.
Situational Theories of Leadership
The situational theories of leadership assume that the most effective style of leadership depends from situation to situation. Situational leadership is a leadership style in which the leader must adjust to match the development needs of the followers. They must adapt varying behaviors to strike the right balance between task & relationship based on different levels of maturity of followers and also as followers develop and cultivate their skills.
The skills approach to leadership suggests that certain skills are important for effective leadership. Skills are what leaders can learn and develop, whereas traits are innate characteristics. The main skills needed for leadership, according to one such theory, are technical, human, and conceptual.
Trait theories of leadership explain the leadership traits that have been studied to determine what makes certain people great leaders. The practical application of the theory is looking at how the leader‟s behavior affects their subjects.
Reciprocal influence theory also known as reciprocal determinism is authored by Albert Bandura and states that an individual's behavior influences and is influenced by both the social world and personal characteristics. Three factors that influence behavior are the environment, the individual, and the behavior itself. Certain leader behaviors can cause subordinate behaviors and reciprocal influence on the leader by the group.
Strategic Contingencies Theory is a theory of intra-organizational power. The power of a subunit or individual depends on a few contingencies and that the more contingencies are controlled by a subunit, the greater is its power. The theory focuses on tasks that need to be done in the form of problems to be solved, thus de-emphasizing personality.
There are four major factors in leadership called Leader, Follower, Communication, and Situation. The success of the leader is dependent on how the leader is effectively able to communicate and motivate followers to perform desired tasks using the appropriate leadership style best suited for the given situation. Interdependencies and dynamics of these four factors of leadership must be considered by a leader to be effective.
Role theory is a concept in sociology and the role theory of leadership borrows these concepts to explain how people adapt to specific organizational and leadership roles. How the leaders and followers in an organizational context define their own roles, define the roles of others, how people act in their roles and how people expect people to act in their roles within the organization.
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