Robert Katz identified three leadership skills called - technical skills, human skills, and conceptual skills as the basic personal skills essential for leadership. Leaders must possess these three skills that assist them in optimizing a leader's performance. Technical skills are related to the field, human skills are related to communicating with people and conceptual skills related to setting the vision.
The skills theory of leadership emerged as a prominent theory in 1955 when Robert Katz published his paper "Skills of an Effective Administrator" in the "Harvard Business Review." The research was based on Katz’s own first-hand observations of executives in the workplace and on field research in administration. He suggested in the paper that effective administration or leadership depends on three basic personal skills: technical, human, and conceptual. He identified these three skill areas as the most important skills that the executives had in common and used on a regular basis.
Katz identified three skills; technical, human, and conceptual as the basic personal skills essential for leadership. Technical skills related to the field, human skills related to communicating with people, and conceptual skills related to setting the vision.
As defined by Katz in 1955, ‘Technical skill is knowledge about and proficiency in a specific type of work or activity. It includes competencies in a specialized area, analytical ability, and the ability to use appropriate tools and techniques’. Technical skills play an essential role in producing the actual products a company is designed to produce. Having appropriate technical skills signifies that the person is competent and knowledgeable with respect to the activities specific to an organization, the organization’s rules and standard operating procedures, and the organization’s products and services.
Examples of Technical Skills:
For a Software Company the following skills or knowledge areas can be considered as technical skills; Knowledge of Unix/Linux Operating System, Java/C++/Perl Programming Language, MySQL/Oracle Database Management, XML - Extensible Markup Language, HTML Skills, etc.
In an accounting firm, the technical skills might include an understanding of generally accepted accounting principles, accounting principles, knowledge of commercial laws, knowledge of tax laws, etc.
Attributes of Technical Skills:
As technical skills relate to the ability to working with things, similarly human skills relate to the ability to work with people. Human skills are people skills that enable the leader to work effectively with subordinates, peers, and superiors. It is the leader's expertise in interacting with others in a way that will enhance the successful completion of the task at hand. Consequently, leaders with higher levels of interpersonal skills are better able to adapt their own ideas to other people’s ideas, especially when this will aid in achieving organizational goals more quickly and efficiently. These leaders are more sensitive and empathetic to what motivates others, create an atmosphere of trust for their followers, and take others’ needs and motivations into account when deciding what to do to achieve organizational goals.
Examples of Human Skills:
Some human skills that are generally considered important are effective communication (both verbal and written), motivating others, and creation a positive attitude, development of cooperation and team spirit, etc.
As a leader grows higher in the organizational ladder, the expectations from him are to provide strategic direction, create the vision, and motivate the folks to dedicatedly pursue the organizational goals. These are Conceptual skills that allow the leader to think through and work with ideas. Leaders with higher levels of conceptual skills are good at thinking through the ideas that form an organization and its vision for the future.
Examples of Conceptual Skills:
Some conceptual skills that are generally considered important are creativity, decision making, wing to wing interconnectedness, thinking as a whole, strategic thinking, problem-solving, etc.
One of the major benefits of a skills-based theory of leadership is that it acknowledges that anyone can become a leader. Individuals only need to find relevant resources and work hard to develop the skills of a good leader. This is encouraging for people who are interested in gaining leadership effectiveness but do not possess the traits as proposed in other trait-based leadership theories. A skills-based leadership theory also provides a competency-based toolkit to organizations to recruit, train, and grow leaders in their organization by taking inventory of each potential leader's skills in the important areas.
Like other leadership models, The Skills Model also has its inherent limitations because the development of many of the skills might be dependent on personal traits, and based on individual personalities it might be easier or difficult for a person to develop certain skills. This model also focuses on identifying the skills rather than clarifying why some skills influence the leadership process.
McClelland's Theory of Needs is a human motivation theory which states that an individual's specific needs are acquired over time through our culture and life experiences. As per the three needs theory, these acquired needs significantly influence the behavior of an individual. The three main driving motivators are the needs for achievement, affiliation, and power.
Leadership has been defined in different ways by different sets of scholars. In very simple terms leadership can be defined as the skill of a person to influence an individual or a group for achievement of a goal in a given situation. One can use different dimensions and perspectives to define leadership. Through the evolution of leadership thought, leadership has been defined in various ways discussed here.
What are the functions which a leader does to establish as a leader? What are the activities undertaken by them to become great leaders, rather revolutionary leaders? The most important tasks done by a leader in all situations are defining the vision, mission, and goals, leading the team, administrative functions, motivating followers, decision making and conflict resolution, and continuous development.
In the field of communication studies, there are numerous models. No one model is suitable for all purposes and all levels of analysis. Some common models are known as Lasswell Model, George Gerbner Model, David Berlo Model, Shanon and Weaver Model, Osgoods Model, and Schramm Model. All these describe the four components of the communication process, namely, the source (communicator), the message, the channel, the receiver (audience).
The multiple linkage model states that leadership effectiveness is based on six variables. Multiple variables of a leader's behavior and situation have a linkage to the performance of the individual follower and work unit performance. The theory is based on the notion of the link between the organization process and managerial influence.
Social learning theory is a theory of learning process that states that most human behavior is learned observationally through modeling. Behavior change can occur in response to leader modeling and learning occurs through the observation of rewards and punishments. The focus of this approach has been teaching leadership across formal and informal settings.
Situational Leadership - Application
Situational Leadership Theories are well known and frequently used for training leaders within organizations. Practical application is how to choose the right leadership approach for the situation. The theory emphasizes leader flexibility and advises leaders to flex their style based on the followers' needs. Leaders must adapt their leadership style to fit the prescribed task, understanding given situation/maturity of followers.
Strategic Contingencies Theory is a theory of intra-organizational power. The power of a subunit or individual depends on a few contingencies and that the more contingencies are controlled by a subunit, the greater is its power. The theory focuses on tasks that need to be done in the form of problems to be solved, thus de-emphasizing personality.
Communication has as its central objective the transmission of meaning. The process of communication is successful only when the receiver understands an idea as the sender intended it. How does a message or an idea travel from one person to another? To transmit our message, we engage in a sensitive and complex process of communication, with different elements like sender, message, channels, receiver, noise, and feedback.
Burns Transformational Leadership Theory
Transformational leadership theory has been defined by James MacGregor Burns as a process where both leaders and followers mutually raise one another to higher levels of morality and motivation. The concept of transforming leader works with teams to garner trust, respect, and admiration while reaching to higher moral positions. The transformational theory of leadership was developed while studying political leaders and how they use charismatic methods to attract people to the values.
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